We add connection and simplicity to your customer journey while working seamlessly across your Sales and Customer Service teams. Whether it's via Facebook or Instagram, Simplify Reality uses machine learning to drive conversions and increase interest on your social presence.
When your customers are looking to book a room, search for amenities or flight reservations, we are there for them to expedite time to resolution and provide value-added services along the way.
Using your generic customer service queries and company knowledge base, Simplify Reality’s AI is trained to understand guest queries, assess user intent and sentiment to turn interest into conversion by keeping the conversation going.
With multi-language support across all your channels, Simplify Reality’s AI works 24/7, 365 days to constantly resolve your customer’s queries reducing the burden on your operational team.
Our AI captures key insights into your customer’s preferences, differentiating high potential leads, which in turn allows you to cater to their needs with cross-selling opportunities.