Who are we?

Simplify Reality is a revolutionary tool that aims to change the way customer service is handled. We help transform customer service operations of small, medium and large enterprises around the globe.

What we do?

Our mission is to provide simple yet scalable cutting-edge solutions, using Artificial intelligence and Machine Learning, to automate customer service and reduce human dependency.

How we do?

Simplify Reality is installed in your customer service platform. It interacts with the customer database of your company. We will guide you throughout the onboarding process from installing the APIs, to training the system and deploying your automated customer service tool. Once the system is fully trained, it will respond to the customers’ queries through various channels such as email, SMS/text, chat, WhatsApp.

Who are we?

Simplify Reality is a revolutionary tool that aims to change the way customer service is handled. We help transform customer service operations of small, medium and large enterprises around the globe.

What we do?

Our mission is to provide simple yet scalable cutting-edge solutions, using Artificial intelligence and Machine Learning, to automate customer service and reduce human dependency.

How we do?

Simplify Reality is installed in your customer service platform. It interacts with the customer database of your company. We will guide you throughout the onboarding process from installing the APIs, to training the system and deploying your automated customer service tool. Once the system is fully trained, it will respond to the customers’ queries through various channels such as email, SMS/text, chat, WhatsApp.