Our AI customer service solution adds personalization to your customer's journey and provides customer service on demand 24/7.
The Simplify Reality AI is every shopper's best friend; addressing product questions (sizes etc), customizing each purchase and leaving them reassured whenever any issues arise 24/7.
Simplify Reality leverages data to provide a more seamless and personal experience for customers, which increases conversion, repeat purchases and loyalty.
Nowadays, your customers are everywhere, interacting with your brand at all times of the day. So why aren't you? With AI, we build out your customer service team beyond 9-5 to be there when your customer's need you.
Through automation, Simplify Reality reduces your ticket count while freeing your team's time to focus on the more complicated requests.